frequently asked questions

Performances take place Thursday September 19, Friday September 20, and Saturday September 21, 2024.

PYGMALION takes place in a variety of venues across Urbana, Illinois. Venues utilized for this year’s event include Krannert Center for the Performing Arts, The Canopy Club, Gallery Art Bar, Rose Bowl Tavern, Channing Murray Foundation, and 25 O’Clock Brewing Co. Please refer to the schedule for more details about where things are, and when.

Every performance at PYGMALION takes place inside a venue, each having their own specific ticketing protocol. Please take your digital ticket (or printed off, if you’d prefer) to the door of the respective venue the night of the show and you will be granted entry. 

Performances at Krannert Center for the Performing Arts and Channing Murray Foundation are All Ages. Performances at The Canopy Club, Rose Bowl Tavern, and Gallery Art Bar are 18+ to enter. If you are under 18, you are required to attend with a legal parent/guardian.

The performances inside of Krannert Center for the Performing Arts’ Foellinger Great Hall are all first come, first served general admission seating.

The comfort and experience of our patrons is a top priority for us. Please email us at prior to the event and we can discuss and accommodate as best as we possibly can. We are certain we can help!

We would recommend utilizing one of the country’s finest public transit systems, Champaign-Urbana Mass Transit District (MTD), for your transportation needs getting to and/or around PYGMALION. If you’re driving to a show at PYGMALION, keep a lookout for Mobile Meter options around the venues, there should be plenty of parking options available in the Krannert Center district as well as Downtown Urbana.

Of course, just make sure they are with you when you go to redeem the tickets at the respective venue night of the show. You will not be able to enter if you don’t have your ticket with you.

PYGMALION does not offer refunds. We understand things happen, but as a policy across the board, we are not able to refund your ticket purchase. If you have any questions about this policy, please email us at You’re welcome to transfer your ticket(s) to a friend, we’re happy to help sort that out if you want to change the name(s) on your ticket(s).

We appreciate your desire to participate as a performer, but PYGMALION does not accept unsolicited submissions to perform.

We totally get that. Please feel free to email us at and we’ll do our best to sort it out.